Who We Are
Expertise
We provide range of commercially focused advisory services to support start up and SME business to create and unlock commercial value & drive growth:
- Commercially focused Operational Excellence delivering profitable, affordable operational capability to grow your business. We utilise proven ways of working and technology solutions to drive revenue growth, improve profitability and manage indirect costs.
- M&A: Commercial & Operational DD of potential acquisitions targets and benefits identification. Integration planning & execution of acquisitions delivering benefits quickly.
Our experts have the knowledge and experience to help you achieve your goals for scaling.
Background
Fault Line understand why the boundaries & interfaces of your business create barriers to scaling successfully, don’t let benefits & value fall through the cracks.
Part of the MBO team that built and scaled a UK & US business from £15m to over £60m through acquisitions to gain market access and capability in addition to organic sales growth.
Navigating the journey through PE backing and subsequent acquisition. We have experience of managing major client accounts, opening up new sectors and creating new service lines and offerings creating repeatable profitable results.
What we bring
Delivering results during times of turmoil both within the business and external market
Focused and pragmatic approach, ensuring you are always clear on the outcome being delivered or problem being solved
Wide range of operations capabilities
Mergers and Acquisition
Due Diligence, Acquisition Planning & Integration
Our experience covers the lifecycle from Due diligence through to releasing value from your acquisition. Having worked on >$1Bn acquisitions and divestments for clients to running the process internally for market and capability purchases, the true difference is scale our approach fits for 20 or 20,000.
Due Diligence
We have run the audit and DD assessment of targets companies covering the following capability areas working with 3rd parties an in-house experts:
- IT & technology environment & capability,
- Recruitment & Resourcing,
- Workforce planning,
- Consulting assignment:
- Commercial& Contractual performance,
- Delivery quality,
- Governance set up:
- DoA, DPO, IP
- Key Customer interviews.
- Procurement.
Pre-Acquisition Integration Planning
Deal support is a key stage to ensure the minimum disruption to the business operations of both the target and your business, the last thing you want is to loose focus on the priorities and value you are expecting to gain. Our deal support experience covers:
- Operational warranty review,
- Contract Novation planning,
- Benefits delivery roadmap,
- Integration & Stabilisation roadmap, roles & responsibilities,
- Rules of Engagement (pre & post deal),
- Stabilisation Governance.
Post-Acquisition Integration and Stabilisation
Now you have done the deal, it is time to realise the value and synergies identified in DD stage, this is where the real value will be released. Our experience will allow you to minimise the disruption and ensure the appropriate resources are aligned to integrate the two business together covering:
- Business Integration,
- Process Optimisation,
- Change Management,
- Cultural Change,
- Benefits realisation of (People, Technology, Commercial & Scalability).
Commercially Focused Operational Excellence
IT & Technology
We can help you develop and implement an IT strategy to enable efficiency and manage costs within your business, from Support to business applications, vendor selection and contracting, implementation and assessment. Protect your business with the right level of Cyber security to manage the risk.
We have experience of running:
- Project Services Automation with experience of implementing CMAP and Kantata,
- Large scale global ERP Projects (SAP & Oracle),
- IT support vendor selection & contracting & management,
- Microsoft 365, Office 365, PowerPlatform, SharePoint, MDM
- Acquisition Integration and data migration.
- Automation of repetitive process and use of AI
Commercial & Contract Management
We cover the full contract management lifecycle. In the latest World CC ROI of Contracting Excellence report, research estimates that on average value erosion during delivery of contracts is 8.6%. The best operate at around 3% the worst at over 20% value erosion. Building Contract Management capability is a key lever to enable your business to improve the value you deliver, speed up time to signature and reduce the risks during delivery.
With expertise in building Contract Management capability to support Client focused activities we can support all types of client contracting agreements:
- Government Frameworks,
- Master Services Agreements (initial negotiation, ongoing management and renewal negotiations),
- Create Contract standards templates to reduce time negotiating terms that add no value to free up time to negotiate the terms that add value,
- Measuring key Contract Management performance (time to signature, risk reduction, value creation).
Procurement
Managing the efficiency of your supply chain is critical to profitability of your business, can you answer:
- How compliant are they with the contract you have?
- How do they align with your Cyber Security, Data Protection or sustainability expectations?
- Can you measure the value they deliver to your business?
With expertise in delivering procurement operations to support B-Corp accreditation, operational efficiency and cost savings, supplier rationalisation, formal supplier management for your key suppliers we can ensure that procurement for goods and services for use in the business and delivering to your clients delivers value.
Workforce
Successfully aligning workforce planning, business growth plans and recruitment strategies and managing your existing workforce can often feel like staring into a Crystal Ball to answer the key questions.
- Do we need to recruit now and what do we need to meet our business plans?
- How do we recuit that many people without blowing the budget?
- Who is fee to start work on this project, do they have the right capability?
- Is there anyone that wants to transition to a new capability or role rather than trying someone we don't know?
- Do we subcontract or build this capability?
We have managed workforce planning and recruitment for a growing professional services business and went from a standing start to hiring 120 permanent hires within 8 months with a model that gave cost certainty, could be scaled up and down to meet demand and aligned to the workforce and business growth plans.
Governance
Governance within a business can often be seen as a barrier to growth and just something to get in the way. Setting the right governance framework and authority levels can unlock decision making and give your teams the ability and confidence to make the right decisions and escalate issues that truly matter to your business for confirmation. Aligning the decision making framework to your legal obligations that may be defined in a Sales Purchase Agreement or Articles of Association allows decisions to be made by the right people at the right time and ensure that costs don't run away and impact profitability.
5% of all revenue generated donated to charity
This year the following charities have been supported
